Shipping and Return Policy
We usually ship within 2-3 business days. Shipping rates are as follows:*
$49.99 or less: $5.99**
$50.00 or more: $8.99**
*Wholesale Customers will be charged actual shipping rates
**Within the continental United States. Orders shipped to Alaska and Hawaii will have a higher rate. We will contact you before shipping.
HOLIDAY RETURN POLICY: Returns must be postmarked by Friday, January 4, 2019.
We know you'll love your new handbag, but if for any reason you change your mind, at K.Carroll we want you to be completely satisfied with your purchase. Items purchased are eligible for refund within 14 days of purchase. Exchanges and store credit may be used at K-Carroll.com. Return packages must be postmarked within the above timeframes from your original purchase. All tags, including the price tag must be fully attached to returned items. We cannot accept returns on items that have been used, altered, or damaged in any way. Monogrammed items are final sale and cannot be returned or exchanged.
Please click the link below, print and fill out the page and send it along with your return.
Please ship your items to:
K. Carroll Accessories
2285 N. Opdyke Road, Suite C
Auburn HIlls, MI 48326
Email us at firstname.lastname@example.org or call us at (248) 364-2740, between 9:00 a.m. - 5:00 p.m. EST.
When calling or emailing, please leave your name, telephone number, time zone, order number and issue so we can more quickly answer your questions. Thanks!